Answers
Straight answers on AI implementation
The questions Australian leaders actually ask about AI, answered in plain English by Zachary King. Watch the answer, read the short version, then see the move to make this week.
Why AI hasn't changed the business yet
AnswerMy whole leadership team uses ChatGPT for emails but nothing about how the business runs has changed. Why?
AnswerI signed off an AI strategy six months ago and not one thing has shipped. What normally goes wrong?
AnswerMy board keeps asking what we're getting back from AI and I can't answer. Where does that number come from?
AnswerToo much of this business still runs out of my own head. Which parts of that can AI realistically take over?
AnswerOur data sits across four systems and nobody agrees which one is right. Does that have to be fixed before AI is any use?
AnswerWe're at 100 staff and admin headcount keeps growing faster than revenue. Where can AI actually cut that?
How AI implementation actually works
AnswerWhat's the difference between training staff on AI and actually building AI into how a business runs?
AnswerWe've got AI licences across the business but no workflows running on them. How do we close that gap?
AnswerWhat should an AI audit actually give me at the end of it?
AnswerWe have no developers on staff. Can we still get AI running across sales, ops and finance?
AnswerWhat's the right order to roll AI out across sales, ops and finance?
AnswerWe're about to commit real budget to AI. How long before we see money back?
AnswerOur institutional knowledge sits in people's heads and scattered files. What has to change before AI can use any of it?
AnswerHow do you stop staff putting company data into AI tools with no oversight?
Choosing the right help
AnswerShould we hire a Head of AI or bring in someone embedded for a few months?
AnswerWe keep getting pitched AI workshops, AI agents and AI strategy decks. Which of those actually changes how the business runs?
AnswerWhat's the difference between an AI agency that builds agents for you and one that trains your team?
AnswerHow do I tell whether an AI partner will actually build something or just hand us a plan?
AnswerHow do I avoid getting locked into a vendor once they've built our AI systems?
AnswerWhat should I look for in an AI implementation partner if we have no technical team at all?
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